There are times when you are not able to connect to your Xbox live account and ruins the whole gaming atmosphere. Some people even get tenses and try to get help from Xbox helpline number. Well it might be due to NAT, Network Address Translation. The internet connection starts misbehaving and is unable to maintain stable connection. Sometimes few adjustments in the settings of your router can fix connection error.
Turning off your Xbox 360 console and resetting your router can help you fix this issue and you not need to call Xbox support number. It is advised that you unplug your router and wait for around thirty seconds. Turn on your console and plug in your router, again. Wait for the router to come online, and test connections. There are fair chances that your issue is resolved. If you are still stuck with a strict or moderate NAT, you can follow the simple steps which are mentioned below.
Determine Router IP address
To make the required changes for solution, you will require your router’s IP address. You can configure your IP address in the ‘Router’ address or Default Gateway address for active network. Once you have noted down the address, you can continue with the following steps:
Step 1
You will be required to change the type of your connection, in order to do the same you will need to select the following options in your Xbox 360 console:
Settings>System>Network Settings>Configure Network>IP Settings> Manual>IP Address
Enter a new IP address in the box. Make sure that first three sets of digits match to the IP address of your router. It must belong to the range of 1-254. Then enter .255.255.255.0 in the ‘Subnet Mask’ and the IP address of your router in ‘Gateway’.
Step 2
Now you will need to forward ports. The process depends on the type of the router you are using. You need to enter same number if you are asked for starting and ending port and similarly, for the internal and external ports. Then, you will need to enter the IP address that you created in the previous step. Once you have configured the port rule, restart your Xbox360 console.
If you are still not able to crack the solution, call Xbox support number or Xbox helpline number. You can access Xbox support number and also, Xbox helpline number which are provided for Xbox support, through the website. The technicians will take over the procedure to resolve the issue.
Turning off your Xbox 360 console and resetting your router can help you fix this issue and you not need to call Xbox support number. It is advised that you unplug your router and wait for around thirty seconds. Turn on your console and plug in your router, again. Wait for the router to come online, and test connections. There are fair chances that your issue is resolved. If you are still stuck with a strict or moderate NAT, you can follow the simple steps which are mentioned below.
Determine Router IP address
To make the required changes for solution, you will require your router’s IP address. You can configure your IP address in the ‘Router’ address or Default Gateway address for active network. Once you have noted down the address, you can continue with the following steps:
Step 1
You will be required to change the type of your connection, in order to do the same you will need to select the following options in your Xbox 360 console:
Settings>System>Network Settings>Configure Network>IP Settings> Manual>IP Address
Enter a new IP address in the box. Make sure that first three sets of digits match to the IP address of your router. It must belong to the range of 1-254. Then enter .255.255.255.0 in the ‘Subnet Mask’ and the IP address of your router in ‘Gateway’.
Step 2
Now you will need to forward ports. The process depends on the type of the router you are using. You need to enter same number if you are asked for starting and ending port and similarly, for the internal and external ports. Then, you will need to enter the IP address that you created in the previous step. Once you have configured the port rule, restart your Xbox360 console.
If you are still not able to crack the solution, call Xbox support number or Xbox helpline number. You can access Xbox support number and also, Xbox helpline number which are provided for Xbox support, through the website. The technicians will take over the procedure to resolve the issue.
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